How I Partner With Organizations

Chai Impact provides Fractional CMO Leadership and Strategic Advisory Services for nonprofits and mission-driven organizations that want stronger strategy, clearer decision-making, and a more effective marketing function.

I don’t execute campaigns. I lead and strengthen the teams and partners who do. I elevate your entire marketing organization.

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How Engagements Work

Fractional CMO Leadership

3–12 month engagements for organizations ready to elevate their marketing function and build sustainable systems for growth.

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Ongoing Strategic Advisory

Monthly or quarterly executive-level support for leaders who need clarity and strategic decision-making without a full-time CMO.

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Strategy Intensives & Consulting Sessions

High-impact working sessions for leaders who need clarity on brand, messaging, audience, digital/channel experiences or marketing priorities.

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These engagements support leaders across organizations and stages who need strategic clarity, structure, and actionable direction with senior leadership guiding internal and external teams

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What I Lead and Oversee

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Fractional CMO Leadership

Provides executive-level marketing leadership without a full-time hire.

Includes:

  • Mission-aligned marketing strategy

  • Cross-functional leadership, including hiring and guiding internal and external teams

  • Prioritization, roadmapping, and team development

  • Unified messaging across programs, fundraising, digital, and communications

  • Audience, channel, and digital experience strategy

  • Executive and board-level guidance

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Strategic Marketing Advisor

Provides a senior thought partner for CEOs, Executives, Founders, and Boards.

Includes: 

  • Monthly or quarterly executive counsel

  • Support through growth, transition, or complexity

  • Leadership coaching for marketing and communications leaders

  • Cross-functional alignment and translation of strategy into clear team direction

Depending on the engagement, I provide leadership, guidance, and oversight across areas such as the following, to ensure teams and partners execute effectively.

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Marketing Operations & Team Optimization

Strengthening team structure, roles, and workflows across internal and external partners so marketing operates efficiently and can scale with your mission.

Data, Technology & AI Enablement

Senior-level guidance on modernizing data, measurement, technology, and AI capabilities, executed by internal teams or specialized partners under clear leadership.

Brand, Audience, Digital Experience Alignment

Senior leadership to shape a clear brand, audience, and digital experience across channels, informed by insights and designed to deepen engagement, loyalty and community.

Agency & Partner Ecosystem Strategy

Ensuring the right internal and external partners are in place, clearly scoped, aligned, and managed effectively to deliver meaningful results.

Marketing leadership isn’t about doing more. It’s about ensuring everything you do works together with intention and purpose.

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FAQ

Fractional CMO & Strategic Marketing Leadership for Nonprofits and Mission-Driven Organizations

This FAQ provides a comprehensive understanding of what a Fractional CMO and Strategic Marketing Advisor does for nonprofits, mission-driven organizations, and purpose-led founders. It includes definitions, core capabilities, outcomes, and guidance on when and how organizations benefit from senior-level marketing leadership.

  • A Fractional CMO provides executive-level marketing leadership without the cost or commitment of a full-time CMO. I clarify strategy, strengthen team alignment, design the marketing function, guide internal and external partners, and ensure your organization operates with the clarity and discipline of a modern CMO.

    Outcome: A more focused, aligned, and effective marketing function built for long-term mission impact.

  • A Fractional CMO does not perform executional tasks.

    I do not:

    • create campaigns

    • manage social media

    • produce content

    • execute day-to-day marketing tasks

    • act as junior marketing support

    Instead, I lead the staff and partners who execute, ensuring clarity, alignment, and quality.

    Outcome: Teams execute better because the strategic foundation and leadership are stronger.

  • Yes. Many nonprofits operate with small or emerging marketing structures. In these cases, I: 

    • assess organizational needs

    • define ideal roles and structures

    • recommend or help recruit right-sized talent

    • identify agency/partner support

    • establish workflows and operating rhythms

    Outcome: A right-sized, well-led marketing function that can finally operate effectively.

  • I evaluate existing partners, clarify expectations, optimize scopes, and ensure all external partners operate cohesively. I act as the senior marketing leader who ensures quality and alignment.

    Outcome: Agencies and freelancers perform better, with clearer direction and accountability.

  • Only when appropriate. My goal is to strengthen teams, not disrupt them. I provide:

    • role clarity

    • recommendations for staffing or restructuring

    • guidance on transitions, if needed

    Outcome: A marketing team that is aligned, confident, and structured for success.

  • Most nonprofits and mission-driven organizations have never had true marketing leadership. They often rely on agencies or consultants who focus on tactics—campaigns, content, or social media—without connecting the strategic dots across fundraising, programs, digital, and communications.

    My role is different. I don’t execute campaigns; I lead the internal teams and external partners who do. I provide the senior-level structure, clarity, and decision-making that ensures everyone—staff, freelancers, and agencies—is aligned, accountable, and working toward the same priorities.

    Outcome: You gain the strategic leadership you’ve been missing, so your teams and partners finally operate together with cohesion, clarity, and measurable impact.

  • No. My role focuses on:

    • strategy

    • leadership

    • clarity

    • prioritization

    • decision support

    • team and partner oversight

    Execution is completed by your internal team or external partners that I lead.

    Outcome: You avoid hiring the wrong level of resource and get the leadership needed for sustainable impact.

  • Fractional CMO engagements generally last 3–12 months, depending on complexity and goals. Strategic Advisory support is monthly or quarterly. Strategy Intensives are project-based.

    Outcome: Organizations receive the right level of support at the right stage of growth.

  • I partner with:

    • nonprofits

    • foundations 

    • mission-driven organizations 

    • social impact groups

    • purpose-led founders

    Outcome: Organizations of all sizes gain senior-level clarity and leadership.

  • When the organization is experiencing:

    • fragmented messaging

    • unclear marketing priorities

    • overwhelmed or under-supported teams 

    • lack of digital, CRM, or data structure 

    • new visibility or growth 

    • transitions in leadership

    Outcome: Faster, more confident decisions and a clearer path forward

  • Many organizations begin feeling clarity within 2–4 weeks, as we identify priorities and opportunities. Structural improvements build throughout the engagement.

    Outcome: Early alignment, clearer direction, and measurable progress.

  • Investment varies by scope. Fractional CMO work is typically on a monthly retainer. Strategic Advisory and intensives are priced per project or session. Engagements are tailored to organizational resources and needs.

    Outcome: A cost-effective way to gain senior leadership without a full-time executive.

  • A Fractional CMO is a part-time executive who provides senior marketing leadership, strategy, team guidance, and decision support for organizations that need a CMO-level leader but do not require a full-time role.

    • Strategic marketing leadership

    • Cross-functional alignment

    • Brand and messaging strategy

    • Audience definition and engagement planning

    • Digital modernization & CRM strategy

    • Data, analytics & segmentation

    • Team structure & workflow optimization

    • Donor, member & community engagement strategy

    • AI & marketing technology enablement

    • Agency/partner selection and oversight